Terms and Conditions:

The Website Owner, including subsidiaries and affiliates (“www.chilumay.com” or” ” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Terms & Conditions

Welcome to www.chilmay.com.If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern www.chilumay.com ‘s relationship with you in relation to this website.

The term ‘www.chilumay.com ‘or ‘us’ or ‘we’ refers to the owner of the website whose registered office is SMM AGRO FOODS PRIVATE LIMITED, A.T. Raju building, shop 1, Sunrise school road, Subhash nagara, Nelamangala Bangalore rural-562123, Karnataka The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You cannot create a link to this website from another website or document without [business name]’s prior written consent.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Cancelation and Refund:

CHILUMAY and the Website Owner believes in customer service excellence. and therefore, a liberal cancellation policy is offered.

• How do I cancel an order on www.chilumay.com?

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.

• For outright cancellations by you:

-If you cancel your order before your product has shipped, we will refund the entire amount.

-No Cancelation is allowed if the product is shipped

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy:

Normally product return is not entertained. However, in case of the product packaging tampered or damaged before delivery, we advise not to accept the package and return the package to the delivery person. At the same time please raise a complaint with our customer care ( +91 8050038899) or write a email to slaes@sand.takjm.com. We will ensure that replacement takes place for the same order without any additional cost.

Apart from condition reserved herein above, no other products shall not be eligible for return or replacement,